Public Offer for Paid Services

1. Preamble

DIGITAL X NETWORK LLC (OGRN 1257700010171, INN 7743463643), hereinafter referred to as the "Provider", publishes this document as a public offer (proposal) to any individual or legal entity (hereinafter the "Client") to enter into a paid services agreement on the terms set forth below (hereinafter the "Agreement").

In accordance with Article 437(2) of the Civil Code of the Russian Federation, this document constitutes a public offer. Full and unconditional acceptance of this offer is performed by the Client through the actions specified in Section 4 of this document.

The Craftly Service is available at: https://craftly.tech.

2. Terms and Definitions

• Provider — DIGITAL X NETWORK LLC, providing services through the Service.
• Client — an individual or legal entity who has accepted this offer.
• Service — the Craftly software product available at https://craftly.tech, designed for generating, deploying, and hosting web applications using artificial intelligence technologies.
• Application — a web application created by the Service based on the Client's instructions.
• Pricing Plan — a set of conditions and limitations defining the scope and cost of services provided.
• Acceptance — full and unconditional acceptance of the terms of this offer by performing the actions specified in Section 4.
• Billing Period — a period of one calendar month for which services are paid.

3. Subject of the Offer

The Provider undertakes to provide the Client with services for generating, deploying, and hosting web applications using artificial intelligence through the Craftly Service, and the Client undertakes to pay for said services in accordance with the selected Pricing Plan.

The scope and volume of services are determined by the selected Pricing Plan (Section 5 of this offer).

4. Acceptance Procedure

This offer is deemed accepted by the Client upon performing any of the following actions:

• Payment for services in accordance with the selected Pricing Plan;
• Commencing use of paid features of the Service.

Acceptance of this offer means the Client has read and agrees to all terms of this Agreement, as well as the Terms of Service, which govern general use of the Service.

5. Pricing Plans and Cost of Services

The Provider offers services under the following Pricing Plans:

The Provider reserves the right to change Pricing Plan costs. New prices take effect at the beginning of the next Billing Period following the date of publication. Price changes do not affect already paid Billing Periods.

6. Payment Procedure

Payment for services is made on a prepaid basis for each Billing Period (1 calendar month) through the Robokassa payment system.

The payment date is the date funds are received in the Provider's account.

All payments are made in US dollars ($).

7. Service Delivery

Services are delivered in the following order:

1. The Client creates a project in the Service by providing a text description of the required application;
2. The Service generates the application code using artificial intelligence technologies;
3. The Service automatically deploys the application on a server;
4. The Client receives access to the deployed application at a unique address.

The Provider makes reasonable efforts to ensure Service availability but does not guarantee uninterrupted operation due to possible maintenance, updates, and force majeure circumstances.

Processing of the Client's personal data is carried out in accordance with the Privacy Policy.

8. Rights and Obligations of the Parties

The Provider undertakes to:

• Provide the Client with services in accordance with the selected Pricing Plan;
• Ensure the operability of the Service within reasonable efforts;
• Inform the Client of changes to service conditions by publishing updates on the website.

The Provider has the right to:

• Modify Service functionality without prior notice;
• Suspend services if the Client violates the terms of this offer or the Terms of Service;
• Perform maintenance with temporary access restrictions to the Service.

The Client undertakes to:

• Pay for services in a timely manner in accordance with the selected Pricing Plan;
• Comply with the Terms of Service;
• Not use the Service to create applications that violate the laws of the Russian Federation or the rights of third parties.

The Client has the right to:

• Use the Service within the scope of the selected Pricing Plan;
• Contact support regarding service-related matters;
• Cancel services in the manner specified in Section 9 of this offer.

9. Cancellation and Refunds

The Client may cancel services before they are provided by submitting a request to support at contact@craftly.tech or by phone at +7 (495) 970-30-66.

Refund conditions for payments via Robokassa:

• Refund requests must be submitted no later than 14 days from the date of payment;
• The Provider reviews requests within 10 business days;
• If approved, the refund is processed to the original payment method within 30 calendar days.

Special conditions:

• Cancellation before services are provided — full refund of the amount paid;
• Partial service delivery — refund proportional to the undelivered portion of services;
• Full service delivery — no refund, except in cases of technical failures attributable to the Provider.

The Provider may deny a refund if the request is unjustified or the Client has violated the terms of this offer.

10. Liability of the Parties

For failure to perform or improper performance of obligations under this Agreement, the parties bear liability in accordance with the laws of the Russian Federation.

The Provider is not liable for:

• Losses arising from the Client's actions or inactions;
• Quality of the Client's internet connection;
• Service interruptions caused by force majeure;
• Content of applications created by the Client using the Service.

11. Validity and Amendments

This offer takes effect from the moment of its publication on the website and remains valid until withdrawn by the Provider.

The Provider may amend the terms of this offer at any time by publishing an updated version on the website. Changes do not affect the terms of already accepted Agreements until the end of the current paid Billing Period.

The current version of the offer is available at: https://craftly.tech/oferta.

12. Dispute Resolution

All disputes and disagreements arising in connection with the performance of this Agreement shall be resolved through negotiations.

If a dispute cannot be resolved through negotiations, a mandatory pre-trial claim procedure is established. The claim review period is 30 (thirty) calendar days from the date of receipt.

If a dispute cannot be resolved through the pre-trial procedure, it shall be submitted to the court at the Provider's location in accordance with the laws of the Russian Federation.

13. Provider Details

Full name: DIGITAL X NETWORK LLC

OGRN: 1257700010171

INN: 7743463643

Website: https://craftly.tech

Email: contact@craftly.tech

Phone: +7 (495) 970-30-66

Address: 127299, Russia, Moscow, Klary Tsetkin St., 18k3, office 120